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    • Easy read

      An Easy Read summary of how to make a complaint with us.

    • How to make a complaint

      Learn how to make a complaint with us.

    • Make a complaint

      Make a complaint with us.

    • Our assessment process

      Learn about our assessment process when we receive a complaint.

    • What can you complain to us about?

      Complaints about health service providers in Tasmania.

    • Issues we can't help with

      A list of issues we can't help you with.

    • Referrals to other organisations

      Find out who can help you if we can't.

    • Tips for making a complaint

      Some tips to help you when you're making a complaint.

    • Conciliation

      Conciliation offers an impartial way to help parties resolve complaints.

    • Investigation

      Learn more about Health Complaints Commissioner investigations.

    • Health complaints in other states and territories

      Contact details for health complaints entities in other parts of Australia.

    • Complaints about us

      How to make a complaint about us.

  • For health service providers
  • Code of Conduct
    • Resources
    • Case summaries

      Read our published case summaries.

    • Frequently asked questions (FAQs)

      Explore our frequently asked questions.

    • Legislation

      A list of legislation that we operate under.

    • Publications

      Explore our publications and resources.

    • Tasmanian Charter of Health Rights and Responsibilities

      Learn about the Tasmanian Charter of Health Rights and Responsibilities.

    • The safety and wellbeing of children

      Who to talk to if you are concerned about the safety and wellbeing of a child.

    • Who can help?

      Use this simple decision tree to find out whether we can help you.

    • About us
    • Careers

      Information about job vacancies.

    • Previous Health Complaints Commissioners

      A list of previous Health Complaints Commissioners.

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Level 1 Item Home
Level 1 Item For health service providers
Level 1 Item Complaints
Level 2 Item easy read
Level 3 Item Home
Level 3 Item How to use this document
Level 3 Item What you can make a complaint about
Level 3 Item Before you make a complaint to us
Level 3 Item How to make a complaint
Level 3 Item What we will do
Level 3 Item Complaints about us
Level 3 Item Word list
Level 3 Item Contact us
Level 2 Item How to make a complaint
Level 2 Item Make a complaint
Level 3 Item Using AI to write your complaint?
Level 2 Item Our assessment process
Level 3 Item How we interact with Ahpra
Level 2 Item What can you complain to us about?
Level 2 Item Issues we can't help with
Level 2 Item Referrals to other organisations
Level 2 Item Tips for making a complaint
Level 2 Item Conciliation
Level 2 Item Investigation
Level 2 Item Health complaints in other states and territories
Level 2 Item Complaints about us
Level 1 Item Code of Conduct
Level 1 Item Resources
Level 2 Item Case summaries
Level 2 Item Frequently asked questions (FAQs)
Level 2 Item Legislation
Level 2 Item Publications
Level 3 Item Fact sheet: Complaining to a health service provider
Level 3 Item Fact sheet: Health service providers guide to complaints
Level 3 Item Fact sheet: Complaints to the Health Complaints Commissioner
Level 2 Item Tasmanian Charter of Health Rights and Responsibilities
Level 3 Item Introduction
Level 3 Item Right 1 - Active participation in health care
Level 3 Item Right 2 - Individualised service that is free from discrimination
Level 3 Item Right 3 - Confidentiality, privacy and security
Level 3 Item Right 4 - Access to complaints mechanisms
Level 3 Item Right 5 - Carers
Level 3 Item Right 6 - The contribution of the health service provider
Level 2 Item The safety and wellbeing of children
Level 2 Item Who can help?
Level 1 Item About us
Level 2 Item Careers
Level 2 Item Previous Health Complaints Commissioners
Level 1 Item Accessibility
Level 1 Item Contact
Level 1 Item Page not found
Last updated: 12 October 2026
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  • Frequently asked questions (FAQs)
  • Case summaries
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Steep rocky coastline with coastal vegetation and waves crashing against the cliffs below.

We acknowledge Tasmanian Aboriginal people as the Traditional Custodians of this land. We recognise their continuing connection to land, sea, waterways, sky and culture. We honour Elders past and present and pay our respects to all Aboriginal and Torres Strait Islander peoples. We are committed to acting with integrity, accountability and fairness and to ensuring Aboriginal people's rights, identity and culture are respected so that we may have a fairer Tasmania for all.

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