Case summaries
Our case summaries are based on real complaints and highlight some of the outcomes we can achieve. Names and identifying details have been changed to protect privacy.
For health service providers
A lot of the material on our website focuses on complaints for people who use health services. For example, it outlines how to go about making them and which ones we can accept. Our page for health service providers includes information to assist health service providers to respond to complaints.
Frequently asked questions
Explore our frequently asked questions to find out more about us and what we do.
Legislation
We operate under a range of legislation, which set out the Health Complaints Commissioner's functions, powers, and the types of matters that can be investigated.
Publications
Explore Health Complaints Commissioner Tasmania publications.
Tasmanian Charter of Health Rights and Responsibilities
The Tasmanian Charter of Health Rights and Responsibilities promotes a balance of rights and responsibilities between health service users and health service providers in Tasmania.
The safety and wellbeing of children
No wrong door. Resources to help when you are concerned about the safety and wellbeing of a child or young person.
Who can help?
Use this simple decision tree to find out whether we can help you. If we can't help, we'll refer you to an organisation that may be able to assist you.